Blooma Mohan John, PhD.  (Completed in 2011) Using community question-and-answer corpora for question answering.

 

Selected Publications

 

Blooma, M.J., Kurian, J.C., Chua, A., Goh, D.H. & Lien, N.H. (2013). Social question answering: Analyzing knowledge, cognitive processes and social dimensions of micro-collaborations. Computers and Education, 69, 109-120.

Blooma, M.J., Goh, D.H. & Chua, A. (2012). Predictors of high-quality answers. Online Information Review, 36(3), 383-400. [Emerald Literati Network 2013 Highly Commended Award]

Blooma, M.J., Chua, A. & Goh, D. (2011). What makes a high quality user-generated answer? IEEE Internet Computing. 15(1), 66-71.

Blooma, M.J., Chua, A.  & Goh, D.H. (2011). Quadripartite graph-based clustering of questions. Proceedings of 8th International Conference on Information Technology: New Generations (ITNG), Apr 11-13, Las Vegas, USA, 591-596.

Blooma, M. J., Chua, A. & Goh, D. H. L. (2010). Selection of the best answer in CQA services. Proceedings of 7th International Conference on Information Technology: New Generations (ITNG), Apr 12-14, Las Vegas, USA. 534-539.

Blooma, M.J., Goh, D. & Chua, A. (2009). Question classification in social media. International Journal of Information Studies, 1(2), 101-109.

Blooma, M. J., Chua, A., Goh, D. H. L. & Lee, C.K. (2009). A trend analysis of the question answering domain. Proceedings of 6th International Conference on Information Technology: New Generations (ITNG), Apr 27-29, Las Vegas, USA. 1522-1527.

Blooma, M. J Chua, A. & Goh, D. (2008) Mapping the question answering domain. Proceedings of the 11th International Conference on Asian Digital Libraries (ICADL), Dec 2-5, Bali, Indonesia. Lecture Notes in Computer Science 5362, 396-397.

Blooma, M. J, Goh, D., & Chua, A., (2008) Applying question classification to Yahoo! Answers. Proceedings of the International Conference on the Applications of Digital Information and Web Technologies (ICADIWT), Aug 4-6, Ostrava, Czech Republic, 229-234.

Blooma, M. J, Chua, A. & Goh, D. (2008). A predictive framework for retrieving the best answer. Proceedings of the 23rd Annual ACM Symposium on Applied Computing (ACM SAC), Mar 16 - 20, Ceará, Brazil, 1107-1111.

Blooma, M. J, Chua, A., Goh, D. & Ling, Z. (2007). Towards a hierarchical framework for predicting the best answer in a question answering system. Proceedings of the 10th International Conference on Asian Digital Libraries (ICADL), Dec 10-13, Hanoi, Vietnam, Lecture Notes in Computer Science 4822, 497-498.

 

Thara Ravindran Vallomparambath Panikkas, PhD (Completed in 2015). Social network fatigue - antecedents, effects and characteristics.

 

Selected Publications

 

Ravindran, T., Chua, A. & Goh, D.H. (2014).  Antecedents and effects of social network fatigue. Journal of the American Society for Information Science and Technology, 65(11), 2306-2320.

Ravindran, T., Chua, A. & Goh, D.H. (2013). Towards a working definition of social network fatigue.  63rd International Conference, International Communication Association (ICA), Jun 17-21, London, UK.

Ravindran, T., Chua, A. & Goh, D.H. (2013). Characteristics of social network fatigue. Proceedings of the 10th IEEE International Conference on Information Technology: New Generations (ITNG), Apr 15-17, Las Vegas, USA, 431-438.

Ravindran, T., Chua, A. & Goh, D.H. (2011).  Blending of socializing, gaming and information-related activities in mobile social application prototypes. Proceedings of the International Conference on Information Science and Applications (ICISA), Apr 26-29, Jeju Island, South Korea, 1-8.

Ravindran, T., Chua, A. & Goh, D.H. (2011).  Whither mobile social application prototypes? Implications for development and research. Proceedings of 8th International Conference on Information Technology: New Generations (ITNG), Apr 11-13, Las Vegas, USA, 1088-1089.

 

Wee Chui Neo Janet, PhD (Completed in 2017). The study of the communication of intellectual capital.

 

Selected Publications

 

Wee, J. & Chua, A. (2016). The Communication of intellectual capital: The “whys” and “whats”. Journal of Intellectual Capital, 17(3): 414-438. [Emerald Literati Network 2017 Highly Commended Award]

Wee, J. & Chua, A. (2015). The Communication of intellectual capital – Prevalence and relationship with organizational performance. Electronic Journal of Knowledge Management, 13(1), 38-50.

Wee, C.N.J. & Chua, A. (2014). The communication of intellectual capital and its relationship with organizational performance. Proceedings of 11th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning, Nov 6-7, Sydney, Australia, 427-435.

Wee, J. & Chua, A. (2013). The peculiarities of knowledge management processes in SMEs – The case of Singapore. Journal of Knowledge Management, 17(6), 985-972.

Wee, C.N.J. & Chua, A. (2013). Intellectual capital information in organizations - prevalence and correlations with organizational performance. Proceedings of the 5th European Conference on Intellectual Capital (ECIC), Apr 11-12, Bilbao, Spain, 581-589.

 

Banerjee Snehasish, PhD (Completed in 2017). Study of Authentic and Fictitious Online Reviews

 

Selected Publications

 

Banerjee, S., Chua, A., & Kim, J.J. (2017). Don’t be deceived: Using linguistic analysis to learn how to discern online review authenticity. Journal of the Association for Information Science and Technology, 68(6): 1525-1538.

Banerjee, S. & Chua, A. (2017). Theorizing the textual differences between authentic and fictitious reviews: validation across positive, negative and moderate polarities. Internet Research, 27(2): 321-337.

Banerjee, S. & Chua, A. (2017). Authentic versus Fictitious Online Reviews: A Textual Analysis across Luxury, Budget and Mid-Range Hotels. Journal of Information Science, 43(1):122-134.

Banerjee, S. & Chua, A. (2015). In search of patterns among travellers' hotel ratings in TripAdvisor. Tourism Management, 53: 25-131.

Banerjee, S., Chua, A. & Jung-Jae Kim. (2015). Let’s vote to classify authentic and manipulative online reviews: The role of comprehensibility, informativeness and writing style. Proceedings of the IEEE Science and Information Conference (SAI), July 28-30, London, UK.

Banerjee, S., Chua, A. & Jung-Jae Kim. (2015). Distinguishing between Authentic and Fictitious User-generated Hotel Reviews. Proceedings of the 6th IEEE International Conference on Computing Communications and Networking Technologies (ICCCNT), July 13-15, Dallas – Fort Worth, Texas, USA.

Banerjee, S., Chua, A. & Jung-Jae Kim. (2015). Using supervised learning to classify authentic and fake online reviews. Proceedings of the 9th ACM International Conference on Ubiquitous Information Management and Communication (ACM ICUIMC), Jan 8-10, Bali, Indonesia, 88.1-88.7.

Banerjee, S. & Chua, A. (2014). Dissecting Genuine and Deceptive Kudos: The Case of Online Hotel Reviews. International Journal of Advanced Computer Science and Applications. Special Issue on Extended Papers from SAI, 28-35.

Banerjee, S. & Chua, A. (2014). A theoretical framework to identify authentic online reviews. Online Information Review, 38(5), 634-649. [Emerald Literati Network 2015 Highly Commendable Award]

Banerjee, S. & Chua, A. (2014). Understanding the process of writing fake online reviews.  Proceedings of the 9th IEEE International Conference on Digital Information Management (ICDIM), Sep 29-Oct 1, Bangkok, Thailand, 68-73.

Banerjee, S. & Chua, A. (2014). Applauses in hotel reviews: genuine or deceptive? Proceedings of the IEEE Science and Information Conference (SAI), Aug 27-29, London, UK, 938-942.

Banerjee, S. & Chua, A. (2014). A Linguistic framework to distinguish between genuine and deceptive online reviews. Proceedings of the IAENG International Conference on Internet Computing and Web Services (ICICW), Mar 12-14, Hong Kong, 501-506. [Certificate of Merit Award]

Banerjee, S. & Chua, A. (2014). A study of manipulative and authentic negative reviews. Proceedings of the 8th ACM International Conference on Ubiquitous Information Management and Communication (ACM ICUIMC), Jan 9-11, Siem Reap, Cambodia. Article 76.

 

Pal Anjan, PhD (Started in Jan 2016). Online rumors.

 

Selected Publications

 

Pal, A., Chua, A. & Goh, D.H. (2017). Does KFC sell rat? Analysis of tweets in the wake of a rumor outbreak. Aslib Proceedings, 69(6):660-673.

Pal, A., Chua, A. & Goh, D.H. (2017). Analysis of Facebook comments in response to counter-rumors. Proceedings of the 21st Pacific Asia Conference on Information Systems (PACIS), Jul 16-20, Langkawi, Malaysia, Paper 130, AIS.

Pal, A. & Chua, A., (2016). Reviewing the landscape of research on the threats to the quality of user-generated content. Proceedings of the 2016 Annual Meeting of the Association for Information Science and Technology (ASIS&T), October 14-18, Copenhagen, Denmark, Article No. 52, ASIS&T.